Sheraton Fallsview Hotel

It was a great location, first time at a Sheraton, it was a nice place , room was ok bathroom a bit small and could been cleaner , breakfast buffet i find expensive at $30.00 and $45.00 for parking and a resort fee even if it’s not much it’s not Vegas . The store is expensive as well2 litres of water for $17.00! I get it it’s the location , The staff was really nice all of them very friendly and helpful.

It is perfectly located near everything.

Fabulous view, clean and comfortable

Room was fantastic as was the view. Clean tidy and spacious. . Everything else was fantastic.... Thank you to all the staff who were great and made our stay memorable.

The staff were helpful. There were a couple of gliches, but the staff helped to fix those issues. Issues: we were told the hours that kids eat free at the Fallsview buffet were extended past 6pm. We found out that was not true ?it's between 5-6 only) and we were charged for the kids' meal. We asked if we needed a reservation for the fallsview buffet and were told we didn't. They failed to mention if you do make a reservation, you get a $5 discount on the adult fee for the buffet. The buffet is expensive so any discount is helpful. I told the staff about those issues. They suggested that we talk with the fallsview restaurant manager. We did and the manager, George, was very helpful and kindly refunded the kids' buffet fee. We would definitely stay here again. It's close to all the niagara tourist attractions, has a pool and the staff are great. There is also easy access to the fallsview Waterpark